GeorgiaPhoneCase.com now offers a lifetime replacement policy for all of our Accessories and Parts with the exclusion of Batteries, Tools & Bluetooth Devices. These Products once bought cannot be returned of replaced. There are no exception with those products. GeorgiaPhoneCase.com has Retail locations therefore we understand the needs and the criteria for Accessories and Parts Warranty. If you ever come across any defective accessory, then we will be more than happy to exchange it out for you within our given criteria. Please refer below to our Terms & Conditions for Lifetime Warranty and Return Policy
- All Qualifying items with the receipt are eligible for Exchange or Online Store Credit – E Wallet Balance. Upon Receiving a defective part, we will add credit on customers account, which they can use it towards their next purchase.
- Returns for Store Credit is only applicable for Cellphone Parts and not on Cellphone Accessories. Any Defective Accessories will be exchanged for the same product unless GPC has stopped carrying it.
- WE WILL MAKE NO EXCEPTION ON RETURNS IF THE PRODUCT HAS BEEN DAMAGED WHILE INSTALLING OR HAS ANY SIGN OF PHYSICAL OR LIQUID DAMAGE.
- Any item returned that is in working condition without any defect will subject to a 25% restocking fee. It is customers Responsibility to check all products before they leave the store to ensure they do not spot any physical damage, once they leave the premises, any physical damage to the product will be considered customer’s responsibility. Customers should inform any shipment that has missing or damaged products within 3 days of delivery, anything thereafter will not be considered for warranty or exchange
- We will warranty the product for a lifetime as long as you are a customer of GeorgiaPhoneCase.com and are buying from us with the similar volume within last 60 days. If not then we will consider the warranty for that particular part for only 30 days.
- The customer is responsible for shipping expenses at all times. We will not be responsible for return shipping.
- Any item that is not carried by GeorgiaPhoneCase.com is not eligible for refunds if the purchase time is greater than 60 days.
- GeorgiaPhoneCase.com will not cross ship any products. In order to cross ship , customer will have to purchase a new product with a new order, and ship out the defective product for RMA processing. Both Steps will be handled separately
GeorgiaPhoneCase.com reserves the right to alter and change our return policy at any time. Any customer who is seen abusing the return policy will be enforced with a stricter policy
GeorgiaPhoneCase.com Refund/Exchange & Warranty policies are subject to change at any time, and no warning or notice is necessary.